HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS FINISHED?

A finished project is yours upon receipt of final payment. At your request, we will supply the electronic files to you on a USB or through e-mail. We also keep a copy of your project on file for later updates or should you lose your copy.


DO I GET A VECTOR FILE FOR MY LOGO ONCE CREATED?

Yes, you get EPS (vector), jpeg, and pg. Our logo design can be used to complete stationery and brand marketing.


I NEED SOMETHING DESIGNED YESTERDAY. CAN YOU HELP ME?

We can usually accommodate your rush job depending on how full our production schedule is however, a rush fee will be added. See our rates for the rush fee scale.


That’s a no. We don’t do spec work for free, unfortunately. You are welcome to take a look at our portfolio, though, to make sure our style and capabilities are right for your project!

WILL YOU DO A FREE MOCK UP DESIGN?


HOW MANY LOGO DESIGN OPTIONS WILL YOU PROVIDE?

For most clients, we will only pitch one very well-thought-out completely custom logo concept. If we have a few ideas, we will show multiple options, but usually, we have an idea of what will represent your brand well, and we can capture it in just one shot. That said, if you hate it, we will throw it out the window and start from scratch).


HOW LONG DOES A PROJECT TAKE?

Due to the unique nature of every project, a project timeline can vary anywhere from 3 days to 8 weeks. However, before a project is started, clients are informed of what to expect based on all information provided to the designer from the client.


We have a list of rates for some of our most common services, however due to the unique nature of some projects, a custom quote may be applied to successfully supply your needs. See our rate list for services and packages. If you don’t see what you are looking for, contact us for a custom quote.

DO YOU HAVE A PRICE LIST?


Then we throw it out the window and start over. Chances are, we can give you the look you are going for. If you hate the first draft, we are capable of starting a new. Usually, our questionnaire that you will answer at the beginning of the project helps us get a feel for the look, it isn’t often that clients feel like our work greatly misses the mark… but we aren’t perfect. When we do miss, we make sure to make it right.

WHAT IF I DON’T LIKE IT?


We are not a web design company, but we provide the visual design elements such as web backgrounds, banners, illustrations, icons, and more. We work to make and manage simple, user friendly websites using Wix, Squarespace, or WordPress. We provide product and commerce set up if you have a store, customizing and creating a cohesive branded site. We do not dig deep into coding and special effects but we partner with local web developers if you need your site to do more.

DO YOU CREATE WEBSITES?


Project pricing can vary greatly and is determined at the time of estimate. All projects are executed on a contract basis. A contract or invoice agreement helps to align the work relationship right from the start and helps define the scope and payment terms.

There is a 100% payment to begin each project. If payment plan is needed, a 75% non-refundable deposit is due to begin the project. It must be obtained at the time of the signing of the contract and before any work will commence. This secures a space in the queue as well as reflecting a client’s commitment to the project. With the final 25% due in full at the completion of a project.

Rush Fees average from 50% up to 200%.

WHAT IS THE PRICING, FEES & PAYMENT PROCESS?


WHAT IS GRAPHIC DESIGN, EXACTLY?

Graphic design is a design process that combines text and graphics in a way that is intended to communicate a specific message.


You will find graphic design in company logos, printed materials like brochures, posters, signs, greeting cards, postcards, business cards, billboards, and ads. Advances in technology have brought us the digital environment complete with websites, web ads, virtual brochures, animations, presentations, and so much more.

WHERE IS GRAPHIC DESIGN USED?